Polo Ralph Lauren Boys’ Shoes – Recall and Full Refund

We have recently become aware that the Polo Ralph Lauren Boys’ Slater EZ-Canvas Shoe, a Polo licensed product, has failed to meet the quality control standards of Ralph Lauren Corporation and we have removed all affected products from all points of distribution in the market. Customers who have purchased this product should return them to either a Ralph Lauren Retail store or to the place of purchase for a full refund.

Style Product Codes: CWPOCFTTZ210006 and CWPOCFTBZ210006 (in white only)

For any enquiries, please contact our Customer Service team at the following:

E-mail us at [email protected]
Call a Customer Service Representative at +852 2643-1400

Customer Service Hours
Monday – Friday: 8:30 – 17:00 (HKT)
We are closed Saturday, Sunday and Hong Kong public holidays

For press inquiries, e-mail us at [email protected]

For any additional questions that you may have, please refer to our website: www.ralphlauren.asia

We sincerely apologize for the inconvenience caused by this recall.

Updated as of March 2017